Sales Performance CheckCiM
Today, a professional sales organization is essential if a company wants to keep its competitive edge. Using our Sales Performance CheckCiM, you can find out how your sales department performs across the five dimensions that are crucial for your success. More...
Sales Performance CheckCiM
Is your sales team ready for the future? It just takes 10-15 minutes to assess the following dimensions:
Strategic Fit analyzes how well your sales organization is aligned with the corporate strategy.
Customer & Solution determines how attractive your solutions are to your different customer groups.
Structure & Processes examines how well the sales organization interacts with current customer processes.
Leadership & People hihghlights what leadership means in your organization and which staff resources are available for the sales tasks.
Sales Performance evaluates whether the current controlling systems really help to measure and ensure company success.
… of the sales team are not satisfied with the internal sales processes.
2 out of 3
… sales employees are unable to meaningfully use the CRM system.
KAM Performance CheckCiM
Key accounts secure sales and accelerate organic growth. At the same time, losing such high-paying customers can put an entire company at risk. Take the KAM Performance CheckCiM to learn how well your key account management (KAM) is positioned to effectively compete in the market. More...
KAM Performance CheckCiM
It takes just 10 minutes to find how your KAM compares to the competition. The test follows the “6S” of the St. Gallen KAM Concept as described below:
Screening: Does your company provide a suitable environment for key account management as well as the necessary resources for this?
Strategy: Is key account management an integral part of the corporate strategy and are the right customers being managed?
Solutions: Do you offer your key accounts an attractive range of products and services, and are you successful in demanding appropriate counterperformance?
Skills: Are the roles and responsibilities of key account managers clearly defined and do they have the necessary skills to fully realize the potential of KAM?
Structure: How well is KAM anchored in your organization and how do you ensure smooth service provision for key accounts across all business units?
Scorecard: How effective are the chosen KPIs and tools in monitoring and controlling performance in KAM?
3 out of 4
…companies would struggle to find new customers if they lost a key account today.
… of all companies consider improving customer relationships as the most important KAM task.